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Primary Flow

5.0 overall

This company has had their insurances and documents Verified

When you are in need of a Heating and Gas Engineer, give Primary Flow a call today for a friendly chat. I am honest and relia...

Primary Flow Reviews

5.0 overall (out of 25 reviews)

A pleasure to do business with posted 13/05/2024

Tony worked in a very professional manner throughout the four days it took to co...

Tony worked in a very professional manner throughout the four days it took to complete the work. He is both industrious and polite and I will certainly call upon his services again in the future. Highly recommended.

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5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5

Full Gas Boiler service posted 20/01/2024

Very straightforward arranging the appointment with Tony, he was helpful and cle...

Very straightforward arranging the appointment with Tony, he was helpful and clear with communication, flexible about timings, and really reliable in terms of punctuality and doing the job in the time frame estimated. I would recommend his services to anyone looking for a great plumber.

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5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5

Excellent service! posted 17/01/2024

Excellent service, reliable, quick, no fuss, tidy and good price. 5 stars!

Excellent service, reliable, quick, no fuss, tidy and good price. 5 stars!

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5

Very thorough posted 17/01/2024

My new boiler was installed exactly as quoted. Tony kept us updated every step o...

My new boiler was installed exactly as quoted. Tony kept us updated every step of the way. He is very professional and knowledgeable. We will use him again. I recommend him

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5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5

Fixed leak in shower and came back to fix our guttering and fit a water butt posted 17/01/2024

Very reliable and good price, highly recommended and will definitely use Tony ag...

Very reliable and good price, highly recommended and will definitely use Tony again in the future for anything we need. Thank you

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5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 4

Value Rating: 5

Efficient Tidy and on time, very polite posted 17/01/2024

Tony Jacobs was efficient in his work drained the system and replaced the new ra...

Tony Jacobs was efficient in his work drained the system and replaced the new radiator checking all radiators are working efficiently. Carpet was protected with sheets before he started the job in hand. We also called on Tony Jacobs late in the evening on a separate occasion as the boiler was not working. He returned the next day after hours and replaced the part on the boiler. All very efficient and trust worthy. We have no problem in recommending Tony to other people as we have done in the past, very satisfied clients.

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5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5

Excellent Service posted 27/11/2023

Would highly recommend using Tony, did an excellent job

Would highly recommend using Tony, did an excellent job

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 4

Value Rating: 5

Hello there, I have tried to submit a review but y our site won’t accept it. It... posted 06/08/2023

Tony Jacobs, Primary Flow, turned up on time, did a fantastic job including ext...

Tony Jacobs, Primary Flow, turned up on time, did a fantastic job including extras, with a willing smile and cheerful word. A joy to have around. He fitted a Qooker tap and a new outside tap for me. I would highly recommend him to anyone! Regards, Constance Turner 07827 296934

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5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5

New bathroom posted 05/08/2023

Very pleased with end result. Extremely professional, neat and tidy. Great work...

Very pleased with end result. Extremely professional, neat and tidy. Great workmanship. Highly recommend and will be using the services in the future.

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5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5

About Primary Flow

When you are in need of a Heating and Gas Engineer, give Primary Flow a call today for a friendly chat.
I am honest and reliable, I believe in helping my customers with any questions they may have, explaining the whole process of the service that is required, from a new boiler replacement to a complete bathroom re-fit. My aim is to provide a professional service, ensuring my customers are happy and making the whole process as smooth as possible.

Primary Flow can offer a full gas central heating service, from designing the heating system for optimum performance and value, installing the boiler, pipework and radiators in a neat and tidy manner and finally continued servicing of the system if required.
All central heating systems are individually designed to suit your property, match your needs and include your choices. I also recognise that you may have your own preferred make or manufacturer although I would also recommend certain manufacturers because of their reliability, performance value, and serviceability.
I am honest and reliable, I believe in helping my customer with any questions they have, and to explain the whole process of the service that they require, whether it is for a new boiler replacement or a complete bathroom re-fit, my aim is to provide you with a service that you are happy with and to make the whole process as smooth as possible.

Primary Flow Skills

Verified Trades Skills

Heating Engineer

Verified Trades Skills

Plumber

Bathroom Installation

General Plumbing

Guttering and Rainwater Pipes

Power Showers and Pumps

Radiators

Water Tanks and Immersion Heaters

Primary Flow Accreditations

Verified Trades

Vaillant (3)

Successfully Completed Vaillant Controls Installation and Setup


Successfully Completed ecoTEC Diagnostics and Fault Finding


Successfully Completed ecoTEC Commissioning and Servicing

Verified Trades

Worcester

Attended a Greenstar Compact Gas-Fired Combi Boiler Training

Verified Trades

Other (2)

Glow-worm - Successfully Completed Energy Installation, Commissioning and Service


Glow-worm - Successfully Completed Energy Expert, Diagnostics and Fault Finding Training

Verified Trades

Baxi

Completed a Baxi 600 Training Course

Verified Trades

BPEC

Domestic Hot Water Storage Systems (Unvented) Reassessment - UHW10

All Advice by Primary Flow Advice

Sometimes you need a little bit of advice before hiring a trade. Our community of professional trades are here to help.

Speech

What are the benefits of installing an unvented cylinder?

having an unvented cylinder gives you the benefits of hot storage water, which can be delivered to all hot water outlets under mains pressure. the cylinder can be located in any part of the house, as it does not rely on gravity. Also the boiler in the household is not under demand all of the time for hot water, especially in a large household, with more than 2 bathrooms or showers.

See Answer

Primary Flow Recommendations

No Recommendation

A trade hasn't left a recommendation for Primary Flow

Primary Flow Contact Details

Mobile Phone: 07813586111

Website: www.primary-flow.com

Address: Gravesend, Kent , DA12 4AR