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TW Plumbing

5.0 overall

Waiting on up to date insurance documents from this company

Hi, my name is Tim from TW Plumbing.We are a Gas Safe Registered company based in Verwood, covering LPG, Domestic Gas and plu...

TW Plumbing Reviews

5.0 overall (out of 14 reviews)

No hot water - quickly sorted posted 18/09/2022

Our boiler wasn't working on a Saturday morning so we needed to get it repaired asap. We found Tim's business online, described the error code showing on the boiler display, Tim anticipated what part was needed, sourced it, turned up and fixed it all within a few hours. We were very pleased as it all was sorted with the minimum of fuss.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Cannot recommend highly enough! posted 05/06/2022

Tim came to fix a leaking pipe on Jubilee weekend, he was very quick to respond, the job was fiddly and not straight forward however he made sure the job was completed to a high standard. Excellent value for money too.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



On time, on budget, no mess, no nonsense posted 08/02/2022

Tim checked the nature of the problem before doing anything, had the right tools and parts already to hand, worked quickly and explained clearly how the new thermostat & timer worked

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 4

Value Rating: 4



Excellent service, fast, friendly and efficient. posted 26/12/2021

Tim responded to the emergency very quickly, he came around the next day and saw what was required. He was able to provide and fit a replacement within a few days. He was pleasant, tidy and efficient. Highly recommended.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Most professional service by a very reliable and pleasant gentleman posted 02/12/2021

Removed existing old boiler & hot water tank & installed quality replacements. Tim has carried out several jobs for us. He is professional, reliable, knowledgeable & pleasant. Would recommend.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Friendly, efficient and excellent value posted 07/07/2021

Tim was helpful, friendly, efficient and gave some really helpful advice. Will definitely use him again.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Very swift response to my call. posted 25/06/2021

Diagnosed heat exchanger problem and ordered the part. Returned to drain boiler down and fit. Found a further problem with a temperature sensor which he replaced. Now have lovely piping hot water again!!

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Great service posted 29/04/2021

We were recommended Tim by another plumber who couldn't fit us in.. I called him and he was at our door within 20 minutes! He then made good the leak whilst getting some parts, had a very reasonable call out charge. Two days later he'd got the parts and was back to permanently fix the issue. Great to find a reasonable value plumber who does what they say they're going to do, doesn't mess you around and is competent! Thanks so much Tim, will use you again and recommend

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Quick easy and painless posted 23/07/2020

Honestly cannot say enough good things about the company. The Lady I spoke with was really helpful, Really grateful to Tim for coming to take a look after being on a job all day. When Tim turned up he not only found the cause of the problem but explained what would need to fix it. All of this in 15 minutes.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Sourced parts during lockdown for Covid-19 posted 06/04/2020

We woke up to a problem of continuous running water with our upstairs toilet. Tim came out promptly and diagnosed the problem but needed parts which were difficult to get in the current climate. He went out of his way and was able to source the parts the same day and effected the repair. Excellent service and thank you. We would thoroughly recommend Tim.

5/5

Time Management: 5

Friendly Rating: 4

Tidiness: 5

Value Rating: 5



Used Tim at previous home, did not hesitate to re use him. Tim was punctual, polite and professional posted 12/03/2020

Tim gave us advice and allowed us to make our decision without any pressure. We are extremely satisfied with his work, knowledge, professionalism and friendly manner. Would highly recommend him to friends and family. Thank you Tim enjoying our new shower .

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 4

Value Rating: 5



Several pieces of old piping replaced leak fixed. posted 04/03/2020

Tim arrived at the time he stated,worked in an extremely confined space in a cupboard under the work top,pipes hidden behind cupboard.He replaced several lengths of piping as it was extremely old,leak fixed all tidied up.Really pleased with the work.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Outstanding service posted 20/11/2019

I can't recommend Tim highly enough! He installed our heating system 2 years ago and has provided the ongoing servicing/maintenance. He is professional, tidy, friendly and was early for our boiler service today! You can't get more reliable service than that! Very happy customer.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Boiler repair posted 09/11/2019

Punctual, friendly and professional and solved problem quickly.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



TW Plumbing Contact Details

Phone: 01202 241111

Mobile Phone: 07929417294

Website: timwhitfieldplumbing.co.uk

Address: Westmoors, Dorset , BH18 9LG