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Thoroughbuild UK Services Ltd

5.0 overall

Waiting on up to date insurance documents from this company

Thoroughbuild UK Services Ltd, one of Rochford and Essex's leading plumbing, heating & building specialists, are very proud t...

Thoroughbuild UK Services Ltd Reviews

5.0 overall (out of 33 reviews)

New boiler installation posted 15/06/2021

I got a quote for new boiler from Thoroughbuild who kindly serviced and old boiler. The old boiler was well overdue and an awfully difficult job. Setting this aside I found Fred to be patient and knowledgeable and honest about state of old boiler. Fred did not make me feel forced to have a new boiler installed but did point out expected life of old boiler based on his safety tests. I have now had my new boiler installed by Fred. He worked incredibly hard from the start of the installation and all works were completed on his own. There was a lot of additional work needed to make good some previous poor workmanship to make flue safe which added to this job but nevertheless I am extremely happy with the final fit. New boiler is amazing and is powerful enough for the house now and more! Thanks again Thoroughbuild!

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 4

Value Rating: 5



Very pleased with the new Baxi boiler fitted posted 08/02/2021

Really pleased had a Baxi boiler fitted and fantastic hive device

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Excellent Service posted 26/01/2021

Had an old heating system removed and new Combi Boiler installed. Excellent service from start to finish. Very tidy, helpful and knowledgeable. Would definitely recommend.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Professional and efficient posted 21/01/2021

Great service will use again

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Absolutely outstanding! posted 01/12/2020

Fred and Sarah work together fantastically. They kept us advised at all stages of proceedings, and not once did it seem like anything was too much trouble for them. Not to mention that the work was of the highest standard! We're very happy!

5/5

Time Management: 4

Friendly Rating: 5

Tidiness: 4

Value Rating: 5



Fred was efficient, fast and professional posted 04/11/2020

Our hot water tank had a leak and our shower was broken. Fred quickly and efficiently replaced both and left the area basically spotless once he was done. He was friendly and kept us informed every step of the way. Would definitely recommend him to friends and family.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Used Thoroughbuild services for boiler replacement posted 17/08/2020

All the team from enquiring through to installation were very friendly, knowledgable and efficient

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Professional, friendly boiler installation posted 22/07/2020

Fred came the same day to give us a quote for a new boiler to be installed in our new house which we had just moved into and did not have hot water. He came back to install the boiler within two working days and done a fantastic job. Would definitely recommend!

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Brilliant service.... quick efficient and very helpful messaging system to arran visit... guy turned up within an hour.. quickly established the issue and fixed it posted 29/04/2020

Brilliant, would recommend and as this was my first time needed someone for these types of issues... I will only ever use this company now. Could not fault at all

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Excellent kitchen fit with attention to detail. posted 15/03/2020

Can not recommend Thoroughbuild more highly! Whole room was ripped out including the ceiling, new lights, plastered, extremely good quality kitchen supplied and fitted including appliances and top notch decorating to finish off. We are just delighted with our new kitchen. Fred, Sarah and Charlie did an amazing job for a great price.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Fantastic from enquiry to job completion posted 10/01/2020

Thoroughbuild was a pleasure to work with. From initial enquiry with Sarah to Fred who was our engineer - both were very pleasant, friendly and professional. We required our annual boiler service and the first one being in a new build property. Our appointment was arranged to fit around our work hours and did not need to wait long. Fred arrived within agreed time and his service was very thorough (excuse the pun, not intended!). Fred was very polite and chatty and explained to us all the checks and recommended some tips for boiler protection. Very happy with the whole service and would not hesitate to use again or recommend to others. Thanks guys!

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Very pleased to have our problems dealt with in time for Christmas! posted 02/01/2020

Communication was excellent - came when arranged, advice was spot on, problems rectified promptly & efficiently with reasonable rates. Happy to recommend Thoroughbuild UK to all.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 4



Friendly, professional and great customer service - the perfect combination posted 28/11/2019

I’ve been really impressed with Thoroughbuild. Very professional and great customer service. It’s so refreshing to find a company that actually gets back to you, gives you a time when they will be there, keeps you updated and then turns up and gets the job done! Fred has serviced the boiler, fitted a new bath panel and fixed a leaking toilet for me. And when my old boiler finally packs up, I know who I will call. Great job and very nice people to deal with. I would definitely recommend them.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Replace defective boiler posted 20/11/2019

Having used Fred in the past and been very happy with his work I had to call him out when our boiler stopped working. He attended the same day and informed me of the cost of repairing the boiler or replacing it. As the boiler was 11 years old I decided to have a new boiler. Fred was fully booked for the coming week but agreed to come and fit the boiler the next day even though it was a Sunday. The work was completed on time to a very high standard and at a reasonable price. First class service from a professional, friendly company. Highly recommended.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



New Boiler posted 08/10/2019

We had returned from a holiday to find our gas boiler in the loft would not light, looked for a reliable trader and found Thoroughbuild. We called them and Fred came out and did an estimate which we accepted. He then gave us a very quick start date and started promptly on the agreed day. The job was done in one day and we now have lots of very hot water, never realised the old boiler was so inefficient. Nice job Fred.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Reliable. Truly 100% service from beginning to end. posted 05/09/2019

Very reliable. Gave up time to look at a few other things I was wondering about having done.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



We would highly recommend posted 25/07/2019

We couldn’t recommend enough, we found thoroughbuild through Facebook having seen recommendations. From the point of contact through to the final job they were highly professional. The standard of their work is exceptional and we are thrilled.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Fast, reliable and friendly posted 17/07/2019

Messaged through Facebook and got a speedy reply with a quote. Once approved quote was offered a date and time. Turned up on time and completed job efficiently. Would highly recommend using this firm.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Fantastic - will use again when needed. posted 12/06/2019

No hassle, friendly - just what was needed.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Saved us on bank holiday weekend! posted 06/05/2019

Fred of Thoroughbuild uk came out to fix our boiler on Sunday of bank holiday weekend at no extra cost. Problem was fixed at very reasonable price & no mess. Thank you!

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Very pleased - will use again. posted 29/04/2019

We had Fred round to fix a number of small leaks in our heating which all got done very quickly. When the boiler finally packed up we got Fred back to replace it. While Fred can take credit for the quality of the installation I’m not sure he was responsible for the heat wave that followed! We’ve already recommended Thoroughbuild to friends of ours and will be getting a quote to renovate our bathroom.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Absolutely brilliant! These guys are the best! posted 26/04/2019

Brilliant work from Thoroughbuild! So friendly, knowledgeable and professional. Could not recommend them enough. If you are looking for a reliable honest tradesman look no further than these guys. Thank you so much. Got more work lined up in the future for them.

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Amazing As Always posted 11/04/2019

I have used Thoroughbuild before on a coupe of occasions when I need something urgently I can’t do myself. They always get back to you straight away within minutes if they can’t take your call. Access the situation and turn up promptly to help. I don’t use anyone else as they are so good at what they do. I have used them for plumbing and electrics and have a project for them soon knowing it will be done spot on!

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Fantastic service posted 30/03/2019

Quick response to my call and a quick resolution to our problem. So refreshing to find a plumber/gas fitter that does what it says on the box. Fred is a marvel and Sarah is extremely helpful 5* service many thanks

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Excellent posted 28/03/2019

Completed kitchen to a very high standard would definitely recommend them nothing was to much for them

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Boiler service posted 11/02/2019

Returned my call straight away and confirmed visit by email. Arrived on time and charged a very reasonable price. Would definitely use again!

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Fantastic! posted 09/02/2019

Very knowledgeable and friendly. Would highly recommend to anyone. Thank you

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Fantastic! posted 09/02/2019

Very knowledgeable and friendly. Would highly recommend to anyone. Thank you

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Good value for money posted 08/02/2019

So pleased to be able to pay by bank transfer and not have to go get cash out! Friendly and quick. Would recommend.

5/5

Time Management: 4

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Very friendly and efficient service. posted 07/02/2019

I found the process to be very easy to arrange. The service provided was carried out efficiently and cleanly.

5/5

Time Management: 4

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Great job posted 11/01/2019

Highly recommended

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



A great project to with Fred on.(I made coffee and swept up!). posted 04/01/2019

Thoroughbuild were organised, professional and great to work with throughout. Fred (the main man) is a fully fledged builder with a wealth of experience. Always happy to add other tasks as we went along without detriment to the core project. I would (and am) using him again without hesitation!

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Absolutely Brilliant posted 27/11/2018

Absolutely brilliant service from Thoroughbuild UK Services Ltd. Fred is so knowledgeable and friendly. He turned up on time and sorted our problem quickly and efficiently. We would recommend to anyone!

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5



Thoroughbuild UK Services Ltd Contact Details

Phone: Office: 07722609917

Mobile Phone: Mobile: 07467202850

Website: www.thoroughbuild.co.uk

Address: Rochford, Essex , SS4 1SH