Norwich Heating Services

Efficient and Trustworthy posted 18/02/2022

Russell was knowledgeable about the installation of the Nest equipment. Provided a professional service along with his electrician. Was tidy and left no mess after the job was complete. I would recommend Russell for any new customers

Smart heating made easy posted 19/01/2022

Russell was excellent at setting up a multi-zone smart heating using Nest devices. He was precessional, resourceful and thorough

Very happy posted 05/01/2022

Brilliant workmanship

Job done early! posted 08/12/2021

We had good advice on replacing the radiator and the job was done with efficiency and charm. What's more, RS Plumbing & Heating had an unexpected gap in the schedule and the job was done sooner than we expected.

Came the next day - just what you need for a broken central heating / hot water in November posted 26/11/2021

Friendly, competent, efficient and tidy - everything you'd hope for.

Always a great service posted 31/10/2021

Russell is reliable, efficient and friendly. He also gives helpful advice. Always my first port of call!

Freindly professional service posted 27/10/2021

We have used Russell for all of our plumbing needs. He is always helpful and carries out all work to a high standard.

Trusted installer and service posted 26/10/2021

Russell is a dependable and trustworthy plumber and my first choice for jobs at my home

Good service as always. posted 24/10/2021

Russell turned up as agreed and replaced my shower screen after discussing all the options. He has done several jobs for me including a new gas boiler. I would always call Russell for my plumbing needs and highly recommend him.

Excellent job done posted 24/10/2021

Extremely pleased with work that was carried out, Russell was very efficient didn't stop working throughout the day, cleaned up as he went along, a very friendly young man. would highly recommend.

Excellent service posted 23/08/2021

Quick response and excellent job.

Excellent service posted 24/07/2021

Russell did a great job and was prompt and friendly. He kept us well-informed as the job progressed.

Fast response and solved the problem! posted 19/07/2021

This is the second time I have contacted Russell to help with heating and boiler. Both times, Russell responding quickly and went out of his way to make sure he could identify the fault and fixed the problem, thank you Russell!

Good job done with an unusual part. posted 08/07/2021

Two other plumbers had already passed on this job as too tricky, but Russell was able to source the part needed from Italy. Always a relief to have a friendly and competent plumber.

Quick and efficient posted 24/06/2021

I needed my boiler servicing urgently as I was selling the house. Russ came round within a week. A very nice chap

Excellent service again posted 18/06/2021

Russell identified the problem with the boiler and heating and gave me step by step instructions on how to correct it in future.

Excellent work and always helpful and polite posted 03/04/2021

Russell replumbed our six-bed Edwardian house in 2017 and the work was excellent. Had new kitchen, new bathroom, new hot water system, some new radiators etc. Since then he has done numerous smaller jobs for us, servicing the boiler, replacing radiators etc and has always provided the best quality service. Trust his advice and judgement and would highly recommend him.

Russell is excellent at his job - always responsive and helpful when needed and so far has always managed to fix the problem ! posted 29/03/2021

Excellent service and very good value - cannot fault him

Excellent work! posted 28/03/2021

Russell completed a gas safety check for me at the property. He also noted a leak on the heating system which he fixed promptly.

Just brilliant, thank you posted 28/02/2021

Just brilliant, thank you

Professional, Timely and Helpful posted 22/02/2021

Russell's approach is informative and always very pleased to provide technical / user advice of our Air Heat Pump system

My oil boiler was well serviced posted 22/01/2021

The oil boiler was well serviced and I am very happy with the job.

Always reliable and trustworthy posted 16/01/2021

Russell has serviced my boiler for the past 3 years, always arrives on time, always friendly and knowledgeable. Super reasonable rates. The most important thing is that I completely trust him not just to do the gas checks and service safely but also to explain things like the pressure, the warranty and how to use the thermostat more efficiently.

Great service posted 15/01/2021

Extremely prompt and efficient service

High Quality. Professional. Reliable. posted 05/01/2021

We’ve just completed a 200m2 new build project which Russell was part of from start to finish. His work is of the highest order, and his friendly and helpful nature made the job run smoothly. Highly recommended!

A plumber you can trust posted 04/01/2021

Russel has now done several jobs for me. He is very reliable and pleasant to deal with. All the work he has done has been to a high standard, I would and have recommended him to friends.

First Class Service posted 30/11/2020

Once again, a friendly, efficient service. Russell is a competent, knowledgable, genuine tradesman who takes the time to discuss his actions and recommendations. Will, without doubt, be sending more business his way and recommending his expertise to friends and family.

Professional service posted 27/11/2020

I found Russell to be very knowledgeable and conscientious

First Class Service posted 29/08/2020

Friendly, professional, efficient & honest service, simply First Class! Would highly recommend Russell and certainly be sending more business his way!

Pump repaired during lockdown posted 28/04/2020

I cannot praise Russell from Rs Plumbing and Heating enough he came out during the lockdown and sorted out our very cold house - we socially distanced and did everything over the phone. Great service.

Extremely helpful and excellent plumber posted 22/04/2020

Russell had to cut some awward wall and ceiling sections to get access to leaking pipework. He took great care with creating the access so the repairs to wall and ceiling were simple for me after the leak was fixed. He even offered to come back and do the repairs for me. I would recommend.

An Excellent Job posted 20/04/2020

Russell dealt with several problems with great professionalism showing a great depth of understanding of how the systems actually work. The manner in which he identified and corrected multiple causes for the CH system not working properly was excellent. Everything is now working properly.

Great response to emergency job posted 15/03/2020

Excellent analytical skill applied to solving and repairing problems on older Baxi ( back ) boiler and wiring control circuit.

Friendly, reliable and knowledgeable posted 02/03/2020

Russell not only serviced the boiler but also advised on how to use my thermostat and re-set it for me. I don't know anything about boilers, water pressure or electronics and he explained things clearly and without being the tiniest bit patronising which I really appreciate. He's very trustworthy and I recommend him highly.

Friendly and efficent as always posted 17/02/2020

First rate

Boiler Service posted 31/01/2020

Russell is very good and in fact we had two other relatives boiler done at the same time all done quickly and professionally.

Delightful neighbour posted 18/01/2020

Bought taps and toilet seat which needed replacing, and arranged time wiyh us to fit in bathrooms. Completed efficiently so we were intact before Xmas. Very delightful neighbour.