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GLOW ENERGY SERVICES are a facilities and mechanical company based in Stourbridge. Covering the West Midlands, our engineers...
Minus 5* and my combi boiler packs up posted 04/03/2021
Typically being on the coldest day of the year, deep snow and a temperature of minus 5*, my combi boiler packed up. I looked for a local heating/gas company but most of them who I Initially rang, didn't answer their phone or even ring me back. I then spoke to Michael from Glow Energy Services Ltd, who got to me within the hour on a Sunday afternoon in the heavy snow. As a elderly widow, I was quite concerned who to trust but Michael and his team put me at ease and went above and beyond to help me out with nothing being to much trouble. I had hot water and heating again the next day as they installed a new combi boiler, replacing my 20+ obsolete one. I really appreciate your help and the aftercare follow up. I certainly know who to call if I have another heating/plumbing emergency.
Time Management: 5
Friendly Rating: 5
Value Rating: 5