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Gas Smart Home Services

4.7 overall

Waiting on up to date insurance documents from this company

Welcome to Gas Smart Home Services Ltd., we are a gas engineering company offering professional & friendly heating & gas serv...

Gas Smart Home Services Reviews

4.7 overall (out of 38 reviews)

Water damaged house and no response from these cowboys posted 20/10/2021

Not even deserving of 1 star. These guys are absolute cowboys. Had a new boiler...

Not even deserving of 1 star. These guys are absolute cowboys. Had a new boiler fitted October last year, installed by two 10 year olds. They showed up real late and then attitude in the office called to give me attitude when I told them I had waited around and now was out of time for the installation. I look and sound young but I’m not, pretty sure she’d have lost the attitude if she thought I was in my 40’s+. Was told they could install and they’d lock up upon leaving - they left my back door unlocked when they left. Didn’t install the boiler correctly, no air trap, inadequate drain away pipeage - confirmed by the manufacturers when visiting my house as the boiler had flooded (we’re talking monsoon) 3 times! Entire ground floor is now water damaged and going through a massive insurance claim, whole lot is having to be ripped out and done again. Manufacturers said installers, i.e. gas smart, were to come out and rectify the poor installation and surprise, surprise it’s complete radio silence from them. Not a dicky bird. Had one attitudinal email from Christopher - the owner and when it was confirmed it was their fault, nothing more. No correspondence at all. Will be reporting them. From reading reviews, it looks as though they take the mick if you’ve gone through the boiler grant scheme. If you’re referred to this company via the scheme, avoid at all costs!

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1/5

Time Management: 1

Friendly Rating: 1

Tidiness: 1

Value Rating: 1

Great job done as usual posted 20/09/2021

19 year old boiler service and system check carried out efficiently and fully

19 year old boiler service and system check carried out efficiently and fully

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5

Absolutely appalling, left me with a faulty boiler, no heating or hot water for... posted 21/06/2021

Absolutely appalling, shoddy workmanship. Left me with a faulty boiler, no heati...

Absolutely appalling, shoddy workmanship. Left me with a faulty boiler, no heating or hot water for the coldest months. Disabled lady with MS, after complaining, they didn’t care, never responded to any letters, emails, telephone calls. Horrendous damages to my kitchen & home. Taking them to court. Would not recommend whatsoever.

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1/5

Time Management: 1

Friendly Rating: 1

Tidiness: 1

Value Rating: 1

DISAPPOINTED WITH THE WORK posted 12/04/2021

This has been a disappointment from day one. For all the engineers who came out...

This has been a disappointment from day one. For all the engineers who came out only one seemed to know what he was doing. Out of the two they where here, there were five vans outside my house. It was in the lockdown period. How many people do I need in my house fit a boiler? Even to this day I have on going issues. Tried to call a few times, with no answer. Communication is all on email and it’s not great having to go over the same things over and over. I have to call someone out to have a look at what the engineer has left in my airing cupboard, because it was left in a mess and wires and pipping is not a great standard.

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2/5

Time Management: 2

Friendly Rating: 2

Tidiness: 2

Value Rating: 1

A very professional outfit posted 01/04/2021

the service was excellent the engineer was very knowledgeable always polite and...

the service was excellent the engineer was very knowledgeable always polite and patient

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5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5

Brought date of fitting forward. Tried hard to keep old boiler working before. posted 20/01/2021

Quite informative on the process and working

Quite informative on the process and working

4/5

Time Management: 4

Friendly Rating: 4

Tidiness: 4

Value Rating: 4

Completely trustworthy and excellent performance posted 19/11/2020

A great company with a fantastic work ethic. Highly recommended

A great company with a fantastic work ethic. Highly recommended

5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5

Excellent first class service posted 08/10/2020

The engineer arrived at 8.30 and worked all day, removing our old boiler and put...

The engineer arrived at 8.30 and worked all day, removing our old boiler and putting in the new one. He was very friendly and informative throughout the day. He made sure the system was working correctly and that we were able to operate the remote heating control before he left. Excellent service that we would recommend to anyone.

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5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5

Excellent job and friendly posted 22/02/2020

It was easy to agree a date and time for the work to be done. Joe was on time, w...

It was easy to agree a date and time for the work to be done. Joe was on time, worked hard all day, moved and fitted a new radiator and tidied up after the work was completed. He serviced the boiler and explained how it worked. Chris arranged the date and time and has previously done excellent work for us. The team are brilliant and rates are good.

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5/5

Time Management: 5

Friendly Rating: 5

Tidiness: 5

Value Rating: 5

About Gas Smart Home Services

Welcome to Gas Smart Home Services Ltd., we are a gas engineering company offering professional & friendly heating & gas services in the Midlands area. We specialise in the servicing, installation & repair of gas boilers, and can also offer power flushing services and the installation of new radiators. We cover Tamworth, Measham, Ashby, Burton and surrounding areas withing a 20 mile radius.
For your peace of mind, we are Gas Safe Registered. Only Gas Safe Registered engineers are legally allowed to carry out work with gas.

Gas Smart Home Services Skills

Verified Trades Skills

Heating Engineer

Gas Boiler Installation, Servicing & Repair

Gas Fires

Gas Ovens & Hobs

Radiators

Verified Trades Skills

Plumber

Power Showers and Pumps

Radiators

Water Tanks and Immersion Heaters

Verified Trades Skills

Appliance Engineer

Gas Cookers & Hobs

Water Heaters

Gas Smart Home Services Accreditations

Gas Smart Home Services has not yet uploaded any accreditations to their Verified profile.

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Gas Smart Home Services Contact Details

Phone: 01530542471

Mobile Phone: 07969725194

Website: www.gas-smart.co.uk

Address: Tamworth, Staffs , B78 1AW