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Garden City Services
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Garden City Services is based in Letchworth Garden City and has been trading successfully since 1998. It is owned and operate...
Garden City Services Reviews
4.9 overall (out of 38 reviews)
Fantastic service. posted 15/01/2021
Brilliant company, great price for the work done. Standard of work was brilliant, they even put back some of the decorative casing surrounding the boiler, which was above and beyond. Punctual, polite and lovely employees. Will definitely use them again and be recommending to friends and family.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Boiler install posted 05/12/2020
Would highly recommend Garden City Services without a doubt, excellent customer service by John and his wife Julie. The job was carried out in a professional and friendly manner and totally trustworthy, couldn’t have asked for more.....
5/5
Time Management: 4
Friendly Rating: 5
Tidiness: 4
Value Rating: 5
Great service and well explained to somebody less familiar with the workings of the world of boilers. posted 04/11/2020
Good service and very comprehensive in explaining what was being done, why, and with what result.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Great Service from John and Julie posted 19/10/2020
Apart from needing to change the appointment dates a few times John did an excellent job in diagnosing and fixing my heating problems. John is a friendly guy and a good professional. Julie was also very nice to deal with. I would happily recommend Garden City Services
5/5
Time Management: 3
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Extremely competant and friendly service posted 30/07/2020
The work was carried out meticulously to a high standard which is always my major concern when gas fitting is involved. The engineer was also able to provide significant advice on some planned changes to our kitchen and I cannot think of any reason why we will not be using his services for that work too.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
First class service. Very knowledgable. posted 06/07/2020
After failing to find a specialist to fix our heating system, it was a pleasure to find John. He knew exactly what the problems were and fixed it quickly and efficiently.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Good service, great communication, fixed my leak! posted 11/03/2020
Plumber was knowledgable and worked quickly.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Fantastic, prompt, reliable service posted 08/03/2020
This plumber helped me get my boiler fixed. Extremely responsive - helped me fix a very minor problem in a matter of minutes. So grateful thank you Sarah from Baldock
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Excellent posted 10/02/2020
Great service from the start. Called Sunday night, at my house 10 minutes later. Identified leak and made it safe. Back the following morning to permanently fix it.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Brilliant! posted 03/06/2019
John in very trustworthy and does an excellent job as always. Would highly recommend.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Pleased as punch posted 28/04/2019
Friendly, tidy work. Done a very good job and would recommend Garden City Services to anyone
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Good job posted 18/02/2019
Standard boiler service with additional investigation around motorised valves on cylinder. Quick diagnosis, parts to be fitted on a re-visit.
4/5
Time Management: 4
Friendly Rating: 5
Tidiness: 5
Value Rating: 3
Continued excellent service posted 08/02/2019
Whenever I have had a problem with the boiler, the immersion tank, leaks, new shower I have always used Garden City Services. They respond to my calls very quickly, arrange directly with the tenant and sort it all out. Plus they are reasonably priced. I would highly recommend them to anybody.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Friendly & Efficient service from John once again. posted 21/01/2019
John did some plumbing/boiler work for me before Christmas, and did some more today (mid Jan). I like the fact that the quote and booking aspects are done very efficiently, along with the plumbing work itself on the day. I am quite hard to please, and would strongly recommend Garden City Services for your next plumbing job.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Timely and efficient posted 15/01/2019
Very friendly and focused on what had to be done. Job well done
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Friendly well organised service posted 07/01/2019
Employed John to fix a burst pipe on a Sunday morning. The leak was in a place which was near to impossible for access. John did an excellent job, with the minimum of disruption. Would use again.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
We are very happy with the work John did for us. posted 19/12/2018
It took a little time organising John's visit due to illness and more urgent jobs. However we were informed of delays so new arrangements could be made. On the day, John turned up on time, worked efficiently and cleanly. We now have a working, balanced heating system.
5/5
Time Management: 4
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Excellent service, Job completed quickly & efficiently. posted 25/08/2018
Wasn't an emergency but GCS had a spare slot and came round same afternoon. Job assessed, remedy and price agreed, parts purchased and fitted in less than an hour. GCS tidied up and explained how new parts worked and could be adjusted if required. Excellent service and job done to my entire satisfaction. Good value for money. Would recommend and will do so.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
top notch - job well done posted 08/08/2018
Good communications prior to visit, decent price. Job done quickly and efficiently. Thanks Appreciated
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Good job posted 02/08/2018
John took his time to do the job properly. There was later a problem with the electrics, and he came back the same evening to fix it.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Gas Boiler Certfication posted 29/06/2018
Great prompt clean service what was required is what I received.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Boiler repair posted 25/05/2018
Attended to check boiler and re-pressurise due to no hot water.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Arrived on time, quickly worked out what needed doing and carried out the work posted 20/05/2018
Received a skilled and friendly service at a fair price.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
first work with this trader posted 29/04/2018
The work was carried out to our satisfaction, although he wanted to see things that no other trader has requested, e.g. flue passage through the roof void. We are considering his comment that the system needs flushing.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
very efficient,polite and straight to the point posted 26/04/2018
No problem with gas boiler service Gas fire, a couple of items to be replaced but the main thing was after smoke bomb test, living room filled with smoke and the smoke alarm did not go off, suggestion made to replace this also to replace the carbon monoxide detector. I have now replaced all four smoke alarms in our house plus the carbon monoxide detector in the living room. Better to spend a little money on these new items and save a life rather than not do it at all.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Honest, knowledgeable and friendly posted 05/02/2018
A very friendly chap, very knowledgeable and guided me through all the issues. Would highly recommend their service.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Excellent, friendly service. posted 24/11/2017
John arrived on time, completed the work quickly and efficiently and was very friendly and helpful.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Difficult job re lack of installer infomation years ago posted 01/11/2017
Shower valves can be a pain when internals fail. Our choice of GCS Plumbers proved right as obtaining the right part was time consuming but eventually successful. Delays were caused by part suppliers and poor manufacturer's information, not GCS's fault in anyway.
5/5
Time Management: 4
Friendly Rating: 5
Tidiness: 5
Value Rating: 4
Excellent posted 03/10/2017
Turned up when he said he would. Explained what was happening, and what needed to be done Discussed options clearly
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Efficient friendly service posted 26/09/2017
This was the first time I had used this service and I was very impressed with the job I had done which was a boiler service. The job was done quickly and efficiently without compromising standards. I was very impressed with the fact the plumber told me about the recent history of the heating system of the house as he used to do any work on it before I took over the property. Would recommend.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Fantastic overall service. Thank you! posted 06/09/2017
Very friendly, efficient and professional service. Will definitely use again and would highly recommend.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
excellent job posted 05/09/2017
fantastic communication beforehand. Arrived on time and worked quickly and efficiently. Very happy and would definitely recommend
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Friendly and efficient service! posted 30/06/2017
John came out to fit a replacement kitchen sink and tap and to carry out another smaller job on the hot water system. He completed the job on time and to schedule and was friendly and professional throughout. He worked in a clean and tidy manner and insisted on cleaning the working area after he had finished. Good workmanship - Would recommend and will use GCS again!
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Very professional good communication posted 29/06/2017
Tried to fix a leak on first visit by replacing all seals which helped but we still had a drip so he had to return to replace the concealed cistern. No more drips or leaks thank you.
4/5
Time Management: 4
Friendly Rating: 4
Tidiness: 4
Value Rating: 4
Very pleasant, good quality work posted 05/05/2017
Really pleased with the look and quality of finish. Looks great! Would use again and recommend to friends/family. John/Dean very friendly and helpful Michael
5/5
Time Management: 4
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Power Flush. posted 08/04/2017
The office kept us informed at all times. John our plumber was efficient and friendly, a really badly blocked system but he persevered and got our whole system up and running again. Would recommend them any day.
4/5
Time Management: 4
Friendly Rating: 5
Tidiness: 4
Value Rating: 4
Excellent service posted 17/03/2017
John arrived within an hour of my calling the office. He diagnosed the problem quickly and sorted it out there and then. Excellent service. Thank you.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Great job posted 05/02/2017
John came out on a Sunday after initial contact late on Saturday when the boiler stopped working. He quickly resolved the issue and I will use him again.
5/5
Time Management: 5
Friendly Rating: 5
Tidiness: 5
Value Rating: 5
Garden City Services Contact Details
Phone: 01462678913
Mobile Phone: 01462678913
Website: www.Gardencityservices.co.uk
Address: Letchworth Garden City, Letchworth Garden City , SG6 1DQ