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C Brookes Plumbing & Heating is a small, local family run business based in Yate. We pride ourselves on being professional,...
Very happy with the service posted 14/12/2021
We'd been having to pay large sums for servicing our 12-year-old heat pump because we hadn't found a local firm, so had to get people from hundreds of miles away, at great expense. A year ago the firm who serviced it said a part was unreliable and needed replacing, but they declined to do it. We thought we'd found someone else, who promised for months that they'd do it before winter, but then suddenly stopped replying to phone calls and emails. Then a neighbour found C Brookes Plumbing and Heating on the local blog. They came within two weeks of first contacting them, tested the part with a resistance meter (which no-one else had done) and said it was fine. That was reassuring because it may not now be available as the system is quite old, and an alternative would have been very expensive. Simon topped up the antifreeze, and showed us how. The service was very friendly, and at a modest price. The quote for routine servicing was also very reasonable, so we look forward to getting that done in the summer.
Time Management: 5
Friendly Rating: 5
Value Rating: 5